1. Information we collect
We collect the email address you register with, authentication data required to keep your account secure, the TRC-20 deposit address assigned to you, withdrawal addresses you submit, and records of the deposits, plans and withdrawals linked to your account. We also store basic technical data such as timestamps and device or browser information generated when you use the platform.
2. How we use your information
Your data is used to operate your solar investment account: attributing incoming blockchain transfers to the right user, calculating plan balances and the 29% return over the 30-day term, processing withdrawals, sending service notifications, preventing fraud and abuse, and meeting our record-keeping obligations. We do not use your information for advertising profiling.
3. Blockchain data
Transfers on the TRON network are recorded on a public ledger that we do not control and cannot alter or delete. Addresses, amounts and timestamps are publicly visible by design. We link an address to your account internally so payments can be credited, but we do not publish that link.
4. Legal bases
We process data to perform our contract with you (running your account), to comply with legal obligations, and on the basis of our legitimate interest in keeping the platform secure and free from abuse. Where we rely on consent, you can withdraw it at any time.
5. Sharing
We do not sell your personal data. We share it only with service providers who host our infrastructure, deliver email notifications, or provide blockchain data, and only to the extent needed to deliver those services. We may disclose information where required by law or to protect our users against fraud.
6. Security
Access to account data is restricted by role, protected by row-level security in our database, and every administrative action is written to an immutable audit log. Passwords are stored as salted hashes and are never visible to our staff. We will never ask you for your password, seed phrase or private keys.
7. Retention
Account and transaction records are retained for as long as your account is active and afterwards for the period required by applicable financial record-keeping rules. Technical logs are kept for a shorter period and then deleted or aggregated.
8. Your rights
You may request access to the data we hold about you, ask us to correct inaccurate details, request deletion where no legal obligation requires us to keep the record, or object to specific processing. Requests can be sent to privacy@sunbyd.com and are answered within 30 days.
9. Cookies and local storage
We use only the storage needed to keep you signed in and remember basic interface preferences. We do not run third-party advertising trackers.
10. Changes to this policy
If we make material changes to this policy we will update the effective date below and notify account holders through the platform. Continued use of the platform after a change means you accept the updated policy.
Questions about your data?
Write to privacy@sunbyd.com and our team will respond within 30 days.